Interacting With The Violet Merchant Dashboard

Sign In

Once the onboarding process is complete, you can sign into the Merchant Dashboard to view an Overview of the orders placed through your integration with Violet, change commission rates, or update payout accounts.

Enter the same email address used during Violet Connect onboarding.

If the merchant signs in and sees a screen saying "No Store Connected," that means they have not used the email that is tied to their merchant account. If you are unable to recall the email address you used to sign up, please do not hesitate to contact us.

Navigating the Merchant Dashboard

There are three main sections to the Merchant Dashboard:

1. Overview (Home)

2. Bags

3. Offers

Overview

The Overview page is where you can see information about your connected store and all the channels you're connected to, as well as control the commission rates.

Offers (Publishing)

The Offers page is where you can see all the products that have synced into Violet. Here you can Publish or Unpublish offers to sell through your Channel.

Unpublishing an offer makes it inaccessible to any connected channel. An offer that is ‘published’ simply means that it is accessible to a Channel.

Violet maps statuses from their e-commerce platform and honors configurations that set a product to disabled, not for sale, out of stock, hidden, archived, etc. Just because an offer is published does not mean that a channel will be able to purchase that offer.

Bags

The Bags dashboard is where they can see all orders that have been placed through your integrations with Violet, including the state that they are in.

Account Settings

To access and modify account settings, click on “Violet User” in the bottom left corner and click Settings.

Here you can navigate to Payments and click on “Manage on Stripe” to access the Stripe Connect Payouts dashboard. This lets them configure information, including KYC, connected payout accounts, or payout schedules. Please note payout schedules can only be changed

On the Stripe dashboard, click on the transactions tab to see payments from Violet as well as Stripe Payouts to their bank account. You can filter by date and export the data to CSV.